WE ARE MERAKI
A place of comfort and relaxation.
Experience high quality services with our team of professionals
We offer a wide variety of beauty services that promote self care in order for you to look and feel your best.
"An essential part to living a happy and healthy life is to incorporate time in our lives for self-care."
Our Mission here at Meraki is to provide you with a place of comfort, where you can temporarily escape from whatever hardships or difficulties you may be going through.
Additionally, we are a place of celebration whether it be a special event, birthday, or wedding.
Which ever occasion it may be, we welcome you to sit back, relax, decompress, and enjoy a moment for yourself, with a friend, or a family member because you deserve it!
The time reserved for your appointment is exclusively for
(v) to do something with soul, creativity, or love;
when you leave a piece of yourself into your work, whatever it may be.
Our commitment to your well-being is done so "with Meraki".
That commitment begins with our aim towards complete customer satisfaction. Honesty, transparency, and trust are the essence of our core values. We are fully committed to consistently improve ourselves in order to make your experience here the best.
Additionally, our strict sanitation standards are kept in place to ensure your health is our top priority.
Our strict sanitation standards are kept in place because your health is important to us.
Our tools are individually packaged, sealed, and sterilized in
a medical grade, FDA approved autoclave.
Our spa is equipped with a ventilation system in place
to help maintain the quality of air flow.
All single-use supplies such as nail files, buffers, pumice bars,
wooden sticks, cotton balls, and sponges are disposed after each use.
All pedicure services will include disposable, single-use pedicure liners.
Scrubs are placed in single-use containers to prevent cross-contamination. We follow EPA recommended cleaning and disinfection procedures for our pipeless foot spa basins for proper infection control.
The following Spa Policies are intended to enhance everyones' experience with us.
Life is fast-paced to begin with but your appointment shouldn’t have to be. Your appointment time is reserved specifically for you.
Due to Covid-19, we are unable to take in walk-in clients. Appointments must be made ahead of time through online booking or calling/ texting our Newburyport (978-255-1179) and Lynnfield (781-502-1994) location.
We understand unexpected things may come up and being late is hard to avoid. However, please be mindful of our technician's time and kindly call us to let us know you will be running late.
We allow a 10 minute grace period for scheduled appointments without notice. If you are running late we will try to accommodate your appointment or will kindly ask for you to reschedule.
CANCELLATIONS / NO SHOWS
To cancel or reschedule your reservation, please call/text our spa or email us at as soon as possible to give us sufficient time to missed appointments. Please make any cancellations/changes 12 hours prior to your appointment in order to avoid being charged 50% of service fee.
Please understand that when an appointment is changed without giving sufficient notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. Clients with 3 no shows will only be taken as walk-ins.
We accept payments in the form of Cash, Credit/ Debit Card, Apple Pay, or a valid Gift Certificate. Visa, Master Card, American Express and Discover are accepted.
We do not accept Personal Checks.
Gratuity is not included in services. We only accept gratuity in the form of cash, Venmo or personal check. We appreciate your cooperation and generosity. Gift certificates can not be used for gratuity.
All services, sales and gift card purchases are final. Retail items can only be refunded if unused, in its original packaging, and presented with a receipt within 14 days of purchase.
Refunds are issued as store credit only.
In order to have the best experience, we invite clients to arrive at least 15 minutes early to ensure there is plenty of time to check in, use the bathroom and choose from our vast range of nail polish and dip powder colors. As a courtesy to all our clients, a prompt appointment schedule is adhered to.
NAIL CARE AFTER SERVICE
In the event your nails chip within three days after your service, please email us with a photo to and we will offer you a complimentary touch-up on the affected nails only. Outside this period there will be a charge of our normal fee, please refer to our price list.
In an effort to maintain a healthy environment, we ask that if you are sick (which includes a cold, a fever, the flu, etc.) or have the onset of symptoms of an illness that you reschedule your appointment. Please wait until you have been well for at least a week before getting your service. We will be happy to reschedule your appointment for a time when you are feeling better.
This is for your well being as well as the health of our employees and other clients. Receiving a service when you are sick is not advised. While in the early and acute stages of a cold, the flu or other illness, a manicure or pedicure service can accelerate the onset of the infection and intensify its severity (via additional circulation of blood & lymph).
When making any appointments or before your service, please let us know if you are pregnant, have any health conditions, ingrown toenails, special needs (e.g. allergies or injuries). This will help customize your service to ensure the highest satisfaction and benefits.
We suggest that you leave your valuables (i.e. jewelry) at home. Meraki Spa cannot be responsible for damaged personal valuables during services and will not be liable for lost or stolen personal items or valuables. Also please check to make sure that no belongings are left behind.
To honor our quiet spa atmosphere, as well as the relaxation of other guests, we ask to please use quiet voices in the salon. Please refrain from the use of cell phones, and turn the ringer silent or vibrate prior to entering the salon. We want you to sit back, relax and enjoy your experience to the fullest while allowing others to do the same.
REFUSAL OF SERVICE
We have the right to refuse service to anyone at anytime. This includes but not limited to the usage of drugs, alcohol, sexual comments/remarks or any behavior that we feel is inappropriate. As licensed professionals, we follow strict code of ethics. It is very important that a safe environment is maintained for our team and our clients.
HEALTH AND SAFETY
By State Law we must refuse service to anyone who seems to have any kind of communicable foot, hand or skin disease. A licensee shall not perform services on a client if the licensee has reason to believe the client has an unhealthy condition; a communicable disease; contagious condition; skin or nail tissue that is inflamed, infected, broken, raised or swollen; or an open wound, ingrown toenail or sore in the area affected unless the client provides written authorization from a licensed physician.
We LOVE animals but unfortunately no animals are allowed in our spa out of respect for clients and staff with allergies. Service dogs with official “Service Animal” vests are the only exception to this rule.